CANCELLATIONS

If you need to cancel or rearrange your coaching session, please give 5 working days (UK) notice, unless it is a real emergency.

Please email  ruth@ruthbennettcoaching.com if you need to cancel. There could be a reschedule cost incurred for late cancellations. 

If you are late, and haven’t been in contact, I will wait up to 10 minutes, and will contact you after 3 minutes.  If you don’t turn up then it will count as a paid for session.

PAYMENTS

You will receive an invoice once your session has been confirmed. Please arrange payment before we meet. 

OPENNESS

If I ever say or do anything that you don’t feel comfortable with or if you have a concern with the way we are working, please let me know immediately. I will also be honest with you. For our work together to be effective we will have to be honest with each other. 

NATURE OF RELATIONSHIP

You enter into this relationship with the understanding that you are responsible for creating your own results. 

PROFESSIONAL STANDARDS

As a professional coach, I receive regular supervision and continuing professional development from trained and experienced coaching supervisors.

YOUR DATA

All your data is put into my virtual filing cabinet. I only hold the information you send me. Usually this is details like name, email address, phone number, address and whether you have had coaching/ training/ coaching supervision. We won’t tell anyone that we are working with you. We will keep these simple records for 5 years that say you have received coaching from us. If you would like us to delete your records (except financial records in our accounts) sooner than that, let us know and we will happily do that.

PROFESSIONAL LIABILITY

Ruth Bennett belongs to the International Coach Federation and has Professional indemnity insurance. Ruth Bennett Coaching is based in the UK and any claims will fall under UK jurisdiction.